When
The client pays the airline for something that is not the flight itself — a seat, a bag, a change fee, a deposit — and it must be documented like a ticket.
What it is
An EMD (Electronic Miscellaneous Document) is the IATA standard document for charges collected outside a ticket; it replaced the paper MCO. It has its own 13-digit number, is issued on the airline's prefix and is billed through BSP like a ticket.
| Type | Linked to a flight coupon? | Examples |
|---|---|---|
| EMD-A (associated) | Yes — each EMD coupon is tied to an e-ticket coupon and used with it | paid seat, prepaid bag, sports equipment |
| EMD-S (standalone) | No (may refer to a ticket for information) | change fee, name change fee, group deposit, residual value |
Every EMD carries an RFIC (reason for issuance, IATA group) and one or more RFISCs (the airline's sub-code for the exact service):
| RFIC | Group | Examples |
|---|---|---|
| A | Air transportation | seat, upgrade |
| B | Surface / non-air | bus, car |
| C | Baggage | extra bag, sports equipment |
| D | Financial impact | change fee, deposit, residual value |
| E | Airport services | lounge |
| F | Merchandise | |
| G | In-flight services | meals, beverages |
| I | Individual airline use |
Steps (the flow in one line)
Book the service (SSR or SVC) → price it into a TSM-P (FXG or TMC) → add form of payment →
issue (TTM) → display (EWD).
Traps
- The service must be confirmed (
HK) before pricing and issuing. - An EMD-A is associated with the ticket: issue the ticket first or together (
TTP/…/TTM/…). - Which services an airline sells on EMD in your market: see The EMD guide (which airline sells what) and EMD quota.