When
The service is confirmed and priced (TSM-P with form of payment): issue the EMD.
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | TTM/M1/TKT · TTM/TKT | Pre-validation of the EMD(s). | Check without issuing. |
| 2 | RF + name, TTM/M1 | Issues the EMD of TSM 1. | |
| 3 | TTM · TTM/P1 · TTM/L8 | All EMDs · passenger 1 · SSR/SVC line 8. | |
| 4 | TTP/T1/TTM/M1 · TTP/TTM | Ticket and EMD together. | EMD-A must be associated with the ticket. |
| 5 | TTM/EPR-EMLA | Issues and emails the passenger receipts to the APE address. | Client receipt. |
| 6 | EWD · RTTN | Shows the EMD · the ticket lines. | Check. |
Graphic: Stored fares (TST & TSM) → select the TSM → Issue; leave "issue directly on airline stock" unticked unless told.
Check it worked
Amadeus answers OK EMD (or OK ETICKET/EMD); the PNR has an FA line with DT + airline
(document type D = EMD) and the association /E6-7 (SSR lines) or /S4 (SVC).
Traps
- Airlines can cancel an unpaid seat or bag: the PNR may carry an airline deadline (e.g. "REQUIRES DOCUMENT ON OR BEFORE …" / "CANCELLATION DUE TO NO DOCUMENT") — issue before it.
- EMD-A: issue the ticket before or together with the EMD so they associate.
- Voiding is possible the same day (Voiding an EMD).