How do I add FOID in Galileo?

Add a manual SSR per passenger: SI.P1/SSRFOIDYYHK1/PP987654321 for a passport to all airlines, or put one airline code in place of YY; NI is a national ID card. Check with *SR; cancel with SI.3@ and enter it again.
Unofficial guide, written with AI
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Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

Use this card when an airline wants to know which document the passenger will show at the airport to prove the e-ticket is theirs. Some airlines want this form of identification (FOID) before the ticket is issued, others before departure. It is a manual SSR, one per passenger.

Check first

  • Does this airline ask for FOID, and which documents does it accept? Travelport's support site keeps e-ticket notes per airline (search for ETKT followed by the airline code).
  • The passenger numbers in the name field.

Steps

#EntryWhat it doesWhy
1SI.P1/SSRFOIDYYHK1/PP987654321Passport as FOID for passenger 1, sent to all airlines in the booking.YY addresses every airline.
2SI.P2/SSRFOIDYYHK1/NI123456789National ID card for passenger 2.Another accepted document.
3SI.P1/SSRFOIDTKHK1/PP987654321Passport for passenger 1, to TK only.Put the airline code in place of YY.
4*SRShows the SSRs of the booking.Check there is one FOID per passenger.
5SI.3@Cancels SSR item 3 and sends a cancellation to the airline.A wrong FOID is cancelled, then entered again.
6ERSaves the booking.The airline gets the SSR when you end.

Other document codes after the slash: CC payment card, DL driving licence, FF frequent flyer number, TN ticket number, CN booking reference, ID a locally defined number.

Smartpoint: the booking file script Create/Edit special services → Special service request, SSR type Miscellaneous.

Check it worked

*SR lists a FOID line for each passenger who needs one.

Traps

  • Manual SSRs cannot be changed, only cancelled and entered again.
  • SI.3@XK removes item 3 from the booking without sending a cancellation message.
  • FOID is not APIS. Passport details for border control go into SSR DOCS (Passport data (APIS / Secure Flight) with SSR DOCS).

Related

Ticketing as a free PDF All free Galileo PDFs

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