When
Use this card right before TKP, every time. A ticket issued today can still be voided today; a mistake found tomorrow turns into a refund or an exchange.
Check first
- The booking file is on screen and saved, and the client has accepted price and conditions.
The checklist
| # | Check | How | Why |
|---|---|---|---|
| 1 | Names exactly as in the passports; children and infants with age or date of birth | *N | Airlines have their own rules for name changes. |
| 2 | Every flight confirmed (HK), right dates and classes | *IA | Never ticket a waitlisted or unconfirmed seat. |
| 3 | Phone, ticketing and received fields present; booking saved | *R | The mandatory fields of every booking file. |
| 4 | A filed fare for every passenger, code not I or X | *FF, *FF1 | TKP issues what is filed. |
| 5 | Fare and conditions are what the client accepted | Read fare rules (fare notes) — from a fare display or a quote | Agree the rules before the client pays. |
| 6 | Plating carrier set, and it may ticket every airline on the ticket | *FF1, Can this airline ticket the others? Interline and BSP tables | Its stock and rules apply to the whole ticket. |
| 7 | Form of payment in the booking or on the filed fare | *FOP, *FF1 | Decides who pays and how. |
| 8 | Commission as your contract says | TPC1 | The ticket carries it. |
| 9 | Endorsements and tour code where the fare needs them | *FF1 | Contract and tour fares. |
| 10 | Passport data (APIS) and FOID where the airline or route needs them | *SI | Some airlines refuse to issue without them. |
| 11 | Ticketing deadline not passed | *TD, Ticketing time limits — the airline's, the fare's and yours | The fare and the airline both set deadlines. |
| 12 | A ticket printer linked to your terminal | HMLD | Otherwise TKP stops with NO LINKAGE. |
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | TKPVB | Validates the booking before issue. | Finds gaps without issuing anything. |
| 2 | TKP (or TKP1 for one filed fare) | Issues the tickets. | See Issue e-tickets with TKP. |
Check it worked
TKPVB raises nothing, and after TKP the ticket numbers appear with *HTI.
Traps
TKPwithout a filed fare still tickets — at whatever is cheapest at that moment. Never skip row 4.- Plain
TKPissues every filed fare. If one is not ready, give its number. - Practise issuing in the training system, never in the live office (Practise safely before you work on real bookings).