How do I issue an EMD in Galileo?

For a service shown in *SI with an ASVC line, enter EMDI/IC2201234500012 (add /P1, /RC or /RA as needed). For a change fee on a service segment, use EMDI/SM3/IC2201234500012. EMDL then lists the new EMD.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
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When

A paid service is booked (bag, seat, sports equipment) or a fee must be charged (change fee), and the airline needs an EMD to be paid. The e-ticket is already issued.

Check first

  • *SI: the service shows with an ASVC line — read its RFIC (C bags, A seats).
  • *HTE: the e-ticket number the EMD will be linked to.
  • An e-mail address is in the booking file if you want the receipt e-mailed.

Steps

#EntryWhat it doesWhy
1EMDI/IC2201234500012Issues an EMD-A linked to e-ticket 2201234500012.The standard case for flight services.
2EMDI/IC2201234500012/P1Same, for passenger 1 only.Several passengers, one service.
3EMDI/IC2201234500012/RCIssues only services with RFIC C (paid baggage).Keeps bags and seats on separate EMDs.
4EMDI/IC2201234500012/S1.4Selects segments 1 and 4.Allowed only when both services have the same RFIC.
5EMDI/IC2201234500012/G2Selects service line 2 of *SI (must be an ASVC line).Picks one exact service.
6EMDI/IC2201234500012/FS/P1/RAPassenger 1, paid in cash, RFIC A (paid seat).Form of payment and reason in one entry.
7EMDI/IC2201234500012/PE-RIssues and e-mails the receipt to the first e-mail in the booking file.Client proof of payment.
8EMDI/SM1Issues an EMD-S for manual service segment 1.Fees and other non-flight items.
9EMDI/SM3/IC2201234500012EMD-S for service segment 3 (a change fee) linked to the ticket.Ties the fee to the ticket it belongs to.
10EMDLLists the EMDs in the booking file.Shows the new EMD number.
—/CLH · /Z1 · /ZA15 · /ERNONREF · /PE2-RPlating carrier LH · 1 % commission · commission amount 15 · endorsement · receipt to the second e-mail.Extra modifiers for any EMDI entry.
—/F + card code and number + *D + expiry + *I + security codePays the EMD by card.When the form of payment must be given.

Smartpoint: the EMD Manager (Alt+K) does the same graphically. For an EMD-S, first add the service (SVC) segment with the SERVICE SEGMENT script (CREATE).

Check it worked

EMDL lists the new EMD; EMDD1 shows its details, amount and the linked ticket.

Traps

  • An EMD-S needs an SVC segment. For an infant, the SVC is added to the accompanying adult.
  • Several RFICs, one entry? Not with segment selection — split by RFIC (/RC, /RA).
  • For a partner airline's flight, check the EMD interline agreements first (EMDP/IA* + validating carrier, see What an EMD is — EMD-A and EMD-S in Galileo); they apply to EMD-A only.
  • /PE-R needs an e-mail address stored in the booking file.
  • Issuing the EMD does not book the service — the service must already be in *SI (Paid bag or seat — book it in the shopping basket and pay by EMD).

Related

EMD as a free PDF All free Galileo PDFs

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