When
The client wants an extra checked bag, sports equipment or a paid seat, and the airline sells it as an ancillary service. You book the service, then issue an EMD-A against the e-ticket to pay for it.
Check first
- The booking file has a fare quote and any frequent flyer cards before you look at the offers — both can change what is offered and the price.
- The booking file is closed (ended) before opening the shopping basket. Only direct payment carriers allow it on an open file.
- The e-ticket is issued (the EMD-A needs its number).
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | FQ, then ER | Quotes the fare and ends the booking file. | Offers depend on the fare; the basket needs a closed file. |
| 2 | DAS* | Lists the ancillaries on offer (opens the mask unless you work in native). | See what the airline sells and the price. |
| 3 | DAS*P1 · DAS**F | Narrows to passenger 1 · to flight-related services. | Shorter list. |
| 4 | DAS01L3 | Books one unit of the service on line 3. | DAS01L3P1 books it for passenger 1 only. |
| 5 | DAS01L4*TX-BIKE 1 PC 18KG | Books line 4 with the extra text the airline asks for. | Some services need dimensions or weight. |
| 6 | *DAS | Shows the booked ancillaries. | Check before paying. |
| 7 | *SI | Shows the service with its ASVC line and RFIC. | C = bag, A = seat. |
| 8 | EMDI/IC2201234500012/RC | Issues an EMD-A for the bag services on that ticket. | Pays the airline. |
| 9 | EMDI/IC2201234500012/FS/P1/RA | Issues an EMD-A for passenger 1's paid seat, cash. | Seats on their own EMD. |
| 10 | EMDL | Lists the EMDs. | Both EMDs should appear. |
Smartpoint: after ending the booking file, open the shopping basket, click to request ancillaries and fill in the mask.
Check it worked
*DAS shows the services, *SI shows their ASVC lines, and EMDL lists one EMD per RFIC paid.
Traps
- Booked is not paid. Booking the service in the basket does not issue its EMD — issue the EMD (steps 8-9) as soon as the client agrees.
- Paid seats cannot be booked with seat entries — use the graphical seat map or the basket (Paid seats — book on the graphical seat map, pay by EMD).
- To remove an unwanted paid service, cancel it like an SSR (
SI.+ code +@); its ASVC line goes with it. If an EMD was issued, void or refund it too (Void an EMD). - The extra text each airline wants is shown in MyTravelport (keyword
EMD+ airline code). DAS**Rlists Rule Buster services, which override the fare's rules for a reissue or refund.