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How do I display part of a PNR in Galileo?

Use a star display: *IA for flights, *N names, *P phones, *TD ticketing, *SI service information, *NP notepad, *ALL everything. Combine with a full stop, e.g. *N.I, and print with P-*R.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
Not yet checked in a live office
Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

Use this card when a booking file is open and you want to see one part of it — only the flights, only the SSRs, only the remarks — instead of the whole file, or to print a part.

Steps

#EntryWhat it showsWhy
1*RThe booking file as usual.The everyday view.
2*ALLEverything, hidden fields included.Before a big change, or when something is missing from *R.
3*I · *IA · *INWhole itinerary · air segments · non-air segments.Check flights and status codes.
4*NNames with passenger numbers.Before any entry that uses P1, P2.
5*P · *EMPhone items · email addresses.Contact check.
6*TD · *RVTicketing field · received field.Mandatory fields before ending.
7*SI · *SR · *SOAll service information · SSRs only · OSIs only.See statuses of meals, wheelchairs, DOCS.
8*NP · *RINotepad · itinerary remarks.Internal notes · what the client will read.
9*MMFrequent flyer numbers.Check the card is in before ticketing.
10*VR · *VLVendor remarks in and out · airline locators.Airline replies and the airline's own booking reference.
11*SDSeat data.Seats and their statuses.
12*FFFiled fares.The stored fares the tickets will use (Display the filed fares in a booking file).
13*DVBooking files divided from this one.Find the other half after a divide.

Combine displays with a full stop: *N.I shows names and itinerary, *N.SI.VR names, service information and vendor remarks. A + adds history to the same screen: *N.I+*HIA (see Read the booking file history).

Print any display by putting P- in front: P-*R prints the open file, P-*ALL with hidden fields, P-*I only the itinerary (Print a booking file, its history or any response).

Check it worked

The screen shows only the part you asked for; the item numbers there are the ones to use in change and delete entries.

Traps

  • *R does not show everything. Some fields only appear in *ALL or in their own display. When a colleague says "it's in the booking", check *ALL.
  • Item numbers are per field. Take them from the field's own display just before a change, not from memory.
  • *P1 shows the first two phone items, not item 1 alone.
  • A display shows the current state only. What was there before is in the history (*H).

Related

PNR (booking file) as a free PDF All free Galileo PDFs

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