How do I print a PNR in Galileo?

Put P- in front of an entry: P-*R prints the booking file, P-*H its history, P-*ALL with hidden fields. TKPDID prints the itinerary; Ctrl+P prints the active booking file. SENT means it reached the printer.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
Not yet checked in a live office
Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

You need a paper copy of a booking file, its history, a display (availability, timetable, information page) or the client's itinerary.

Check first

Steps

#EntryWhat it doesWhy
1Ctrl+B · Ctrl+PPrints the active window · the active booking file, exactly as shown.The fastest way in Smartpoint.
2P-*RPrints the retrieved booking file.Standard printout.
3P-*ALLPrints it with the details of hidden fields.Full picture for a file review.
4P-*HPrints the booking file history.Who changed what, on paper.
5P-*IPrints only the itinerary segments.A short flight list.
6P-*K7P2QXPrints a booking file by record locator without retrieving it.Your work area stays free.
7P- + any entry, e.g. P-TTL1Sends that response to the printer instead of the screen.Most entries can be printed this way.
8TKPDIDPrints the itinerary of the retrieved booking file for all passengers and segments.A trip overview for the client.

In Smartpoint the print command is also in the drop-down menu of the booking file window (Flex windows) or in the Classic view menu.

Check it worked

The response SENT means the job went to the printer.

Traps

  • P-*ALL includes hidden data. Keep that paper inside the office.
  • SENT but nothing came out: check the printer link and whether the printer is up (Link your terminal to the ticket printer (NO LINKAGE)).
  • TKPDID is a document entry from ticketing: it produces an itinerary, not a ticket.

Related

Basics as a free PDF All free Galileo PDFs

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