What does NO LINKAGE mean in Galileo?

Your terminal has no ticket printer linked. HMLD shows the linkage, HMLMA1B2C3DT links ticket printer A1B2C3 (DI itinerary, DA MIR), HMLM/DELINK removes links and HMOMA1B2C3-U sets a printer UP.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
Not yet checked in a live office
Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

Use this card when TKP answers NO LINKAGE, or when you sit at a new terminal. Before Galileo issues anything — e-tickets included — the terminal has to be linked to a ticket printer, and usually to an itinerary printer and a MIR device too. Printers are known by their address (GTID).

Check first

  • The printer addresses of your office. Ask your supervisor or the help desk; do not guess, because a wrong link sends documents to someone else's printer.

Steps

#EntryWhat it doesWhy
1HMLDShows what your terminal is linked to.Start here when TKP fails.
2HMLD7XQ1Shows the linkage of every terminal in office 7XQ1.Compare with a colleague whose ticketing works.
3HMLMA1B2C3DTLinks your terminal to ticket printer A1B2C3.Needed to issue.
4HMLMA1B2C4DI · HMLMA1B2C5DALinks the itinerary/invoice printer · the MIR device.Itinerary and back-office record.
5HMLMA1B2C3DT/A1B2C4DI/A1B2C5DALinks all three in one entry.Up to three printers, one per document type.
6HMLM/DELINK · HMLM/DELINK/TRemoves every link · only the ticket printer link.Before linking elsewhere.
7HMOMA1B2C3-U · HMOMA1B2C3-DSets printer A1B2C3 UP · DOWN.A printer left DOWN takes no documents.
8HMTN/DShows the ticket numbers held in the printers' ticket tables.Checks the number ranges.

Link codes: DT ticket, DI itinerary/invoice, DA MIR, DIE itinerary plus e-ticket support documents, DX printability, DS satellite printer.

Check it worked

HMLD lists the ticket printer (DT) and the other devices you linked.

Traps

Related

Ticketing as a free PDF All free Galileo PDFs

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