How do I practise safely in Galileo?

Ask your administrator how you may practise; SA/TA moves to work area A with the training duty code TA. Check OP/W* before you act, use made-up passengers (NOVAK/ANA MRS) and ignore (I) what you built.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
Not yet checked in a live office
Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

Use this before you run an entry for the first time — ending a booking file, quoting a fare, issuing or voiding a ticket — so that a slip costs nothing.

Check first

  • Ask your agency's Travelport+ administrator or the help desk how you may practise: whether your sign may use the training duty code, or whether a separate training sign-on exists for you.
  • Know which sign-on is your normal working one before you start.

Steps

#EntryWhat it doesWhy
1OP/W*Lists your work areas, the one in use and the sign-on in each.Shows where you are before you build anything.
2SA/TAMoves to work area A with duty code TA (training).Use it only once your administrator has told you what TA gives your sign.
3practiseBuild and quote with made-up passengers (NOVAK/ANA MRS, KOVAC/MARKO MR).Never try something out on a real client's booking file.
4IIgnores the booking file you built instead of saving it.Nothing you built is saved.

Check it worked

OP/W* shows the work area you are typing in and its sign-on — the one you were told to practise with.

Traps

  • Until your administrator has confirmed what the training duty code does, treat every end transact and ticket entry as real. If you are not sure, ignore (I) and ask.
  • Prices or seats seen while practising are not a quote for a client: check them again in your normal work.
  • Changing a real client's booking file "just to see" is a real change once you end it.

Related

Basics as a free PDF All free Galileo PDFs

Read next

Galileo MCP: connect Claude and ChatGPT to Travelport+

A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. What it does, what you need, how to connect.

Ask your AI assistant instead

This answer is one card of GateRoam's Galileo guide. Inside GateRoam your AI assistant reads the whole guide and answers in your own words, step by step. Connect Claude or ChatGPT. Free during early access, no Travelport keys needed. With your agency's Travelport access connected, it also searches and prices flights in Travelport+.