How do work areas A to E work in Galileo?

Each of the five work areas holds its own booking file. SB moves to work area B (SA back to A), OP/W* lists them with your sign-on and sort mode, KGB shows the terminal ID, and HMCT shows the assumed city and clock set for the screen.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
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Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

You need a second booking file open while the first stays as it is — to compare two bookings or check something for a colleague — or you want to know which work area and terminal you are on.

Check first

  • There are five work areas, A to E. Each holds its own open booking file.
  • Each work area can carry its own settings (assumed city, clock), so look at them at the start of the day.

Steps

#EntryWhat it doesWhy
1OP/W*Lists the work areas, the one in use, the sign-on in each and the availability sort (BASIC or DIRECT).Know where you are before you act.
2SBMoves to work area B (SA back to A).Work on a second booking file without closing the first.
3KGBShows the current work area, your sign-on and the terminal ID (GTID).Quick check — and handy when you call the help desk.
4+J · OP/WL · 6DShows the GTID only.+J does not work in Smartpoint Cloud.
5HMCTShows the assumed cities and carrier set for this screen.Explains defaults you did not type.
6HMCT-LJU/AMakes LJU the assumed origin city for availability.Set once for the screen you work in.
7HMCT@24/LT · HMCT@12/LTShows flight times on the 24-hour · 12-hour clock.No AM/PM mix-ups.
8HMCTXCancels all assumed-city settings.Back to a clean screen.

Check it worked

OP/W* marks the work area you are in; HMCT shows the values you set.

Traps

  • A booking file left open in another work area is easy to forget. End or ignore it before you sign off (End (E / ER) or ignore (I / IR) — save or discard your work).
  • Before ending or ticketing, check which work area you are in — the booking file on screen may not be the one you think.
  • Assumed-city settings belong to one screen and work area: a colleague's terminal may behave differently from yours.

Related

Basics as a free PDF All free Galileo PDFs

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