How do I rebuild a trip from a picture in Amadeus?

Ask the whole direction: AN10NOVMUCMTY/XMEX/ALH,AM lists every way to fly Munich to Monterrey via Mexico City on LH and AM; SS1TR plus the line number sells both flights in one entry. Never sell a connection flight by flight.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.
Not yet checked in a live office
Try the entries in the Amadeus training office first: some rules differ by market and by office.

When

A client sends a picture of an itinerary, an old booking or a quote from somewhere else, and you have to find and price the same trip: Munich → Mexico City → Monterrey on 10 Nov, back on 3 Dec via Mexico City to Frankfurt, one adult. The flights and their booking classes (T, R, N, K) are on the picture.

Check first

  • Airlines give seats per whole trip. A connection is sold from the availability of the whole direction, every flight in one entry — never one long sell per flight. Sold flight by flight, the airline refuses the sell, or accepts it on seats never meant for that trip and later bills the agency (an ADM, often hundreds of euros per passenger).
  • The classes on the picture are a hint, not a fact: they were open when the picture was made.

Steps

#EntryWhat it doesWhy
1AN10NOVMUCMTY/XMEX/ALH,AMAvailability Munich → Monterrey on 10 Nov, connecting in Mexico City, Lufthansa and Aeroméxico only.The whole direction on one list; every line is one way to fly it.
2SS1TR<line>Sells 1 seat on that line: class T on the first flight, R on the connection. Replace <line> with the number of the line showing LH520 + AM962.Both flights in one entry — the way the airline gives the seats.
3AN03DECMTYFRA/XMEX/AAM,LHThe way back, Monterrey → Frankfurt via Mexico City.Same rule for the return.
4SS1NK<line>Sells the return line: N on the first flight, K on the second.Both flights in one entry.
5FXXPrices what is sold, stores nothing.The price of the rebuilt trip.
6IGDiscards everything.Nothing is booked when you only wanted to check.

One entry, then Enter — the terminal takes one line at a time. A nonstop direction is the one case for the long sell (Long sell without a display).

Check it worked

The AN list shows the connection on one line with both flights; after the SS, RTA shows both segments with the classes you asked. FXX gives a price.

Traps

  • REQUEST REJECTED after a long sell of one flight of a connection: the airline refuses that flight on its own. Ask the whole trip with AN …/X…/A… and sell the line.
  • INVALID/NOT ENTERED: several entries pasted at once, or a line the office cannot sell. One line, then Enter.
  • The class on the picture is closed on the list → the trip costs more now, or another routing is cheaper: say so instead of forcing the letter. Any other routing is an alternative, not the trip from the picture.
  • Never sell a connection flight by flight to reach a class the whole-trip list does not show — that is what the airlines fine (Married segments — why you cannot change one leg alone).
  • Only ever end with IG when checking; ER would book.

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