How do I split a PNR in Amadeus?

Retrieve the PNR, enter SP and the passenger number (SP2), add RF and file the new record with EF, then add RF and ER on the original. Both records must be saved, and you split before you change anything.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

One passenger of a multi-passenger booking changes plans (other date, cancels) while the others keep theirs — you must separate that passenger first so the change affects only them.

Steps

#EntryWhat it doesWhy
1RT + locator, RTNOpens the PNR and shows passenger numbers.You split by name number.
2SP 2 (or SP 2,4)Moves passenger 2 (and 4) into a new "associate" PNR.The passenger gets their own record, same flights and tickets.
3RF + nameReceived-from on the new PNR.Required to file it.
4EFFiles (saves) the associate PNR and returns to the original.The new PNR now exists.
5RF + name, ERSaves the original PNR.Both records must be saved.
6RTAXRShows the linked PNRs (AXR).Find the new locator.

Graphic: Passenger and contact details → Split booking file → pick the passenger; the dialog shows both locators.

Check it worked

The original PNR no longer lists passenger 2; the new PNR does, with the same flights HK and the same ticket numbers (RTTN).

Traps

  • Forgetting the final ER leaves the original PNR unsaved — the split is lost.
  • Split before you change or cancel anything; changing the whole PNR and then splitting changes everyone.
  • A lap infant goes with its adult; you cannot split an infant alone.

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