When
The client has a dietary need, carries a bike or an instrument, or you rebooked flights and the old SSRs must follow to the new segments.
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | SR VGML/P2 | Vegan meal for passenger 2. | Meal codes below. |
| 2 | SR CHML/P3 · SR BBML/P4 | Child meal · baby meal. | Families. |
| 3 | SR BIKENN2/P1 | Two bikes for passenger 1. | Sports equipment is requested per item. |
| 4 | SR CBBG-CELLO/P1 | Cabin baggage seat (an instrument). | Paired with the name (IDCBBG)/CBBG. |
| 5 | SR EXST-PERSONAL COMFORT/P1 | Extra seat. | Paired with the name (IDEXST)/EXST. |
| 6 | ECP/SR/L5/S4,P1,2 | Replicates SSR on line 5 onto segment 4 for passengers 1 and 2. | After a rebook, copy requests to the new flight. |
| 7 | ECP/SR/L5/S4,P1,2/X | Same, and cancels the original ("rebook" the SSR). | Move instead of copy. |
Common meal codes: VGML vegan · VLML vegetarian lacto-ovo · AVML Hindu vegetarian ·
MOML Muslim · KSML kosher · GFML gluten-free · DBML diabetic · LSML low salt · LFML low fat ·
NLML low lactose · CHML child · BBML baby · FPML fruit · SFML seafood · SPML special (specify).
Check it worked
RTG shows the SSR with the airline's status (confirmed HK/KK, or refused UN/NO).
Traps
- Meals are usually requested at least 24-48 hours before departure, and not every airline or
cabin serves every code — check
GG AIR <code>. - Bikes, extra bags, pets and seats are often chargeable: the SSR alone is not a guarantee until paid on an EMD (see What an EMD is — EMD-A vs EMD-S, RFIC and RFISC).
- After
SBrebooking, SSRs may stay on the old segment — replicate them (step 6).