How do I waitlist a flight in Galileo?

Add LL to the sell (N2Y4LL from availability), then end transact. KL means confirmed from the waitlist and lands on queue 17 (Q/17); @ALL turns KL into HK. A waitlisted segment is not a seat: do not ticket it.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
Not yet checked in a live office
Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

The class the client needs has no seats on the flight they want, and the airline accepts a waitlist for it.

Check first

  • The airline and class accept a waitlist (the display or the airline's rules tell you).
  • A plan B: the waitlist may never clear.

Steps

#EntryWhat it doesWhy
1N2Y4LLWaitlists 2 seats in Y on line 4.A sell entry with LL at the end.
20JU381Y22NOVBEGLJULL2Waitlists by direct sell.When no display is on screen.
3end transactSaves the booking file with the waitlisted segment.Unsaved, the request is lost when the work is ignored (End (E / ER) or ignore (I / IR) — save or discard your work).
4*IAShows the segment status.LL/HL waitlisted · KL confirmed from the waitlist · UC waitlist closed · US/UU not sold, flight waitlisted.
5Q/17Opens queue 17, where booking files with KL arrive (group bookings excepted).Cleared waitlists land here; US/UU go to queue 20, UC/UN/NO to queue 21.
6@ALLAccepts the airline's answers: KK, KL and TK become HK, UU becomes HL, NO, UN, HX and UC are removed.Clean statuses before pricing and ticketing.

Check it worked

After @ALL and end transact, *IA shows HK on the cleared flight.

Traps

  • A waitlisted segment is not a seat. Do not promise the flight and do not ticket it.
  • @ALL also removes refused and cancelled segments — read them first, so the client hears about it.
  • Before you also hold a confirmed alternative next to a waitlist, check the airline's rules on duplicate bookings.

Related

Availability and selling as a free PDF All free Galileo PDFs

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