How do I work a queue in Galileo?

When

A queue has booking files waiting and you go through them one by one: read, act, then either take each file off the queue or leave it there for later.

Check first

QCT/22 (or QCA) to see how many files are waiting (Count queues and list the names on a queue).
Know what the queue is for (Pre-assigned queues — what lands on queues 0 to 25) — that tells you what to look at in each file.

Steps

#	Entry	What it does	Why
1	`Q/22`	Signs in to queue 22 and opens the first booking file.	`Q` alone signs in to queue 0 or 1.
2	`Q/41CVP` · `Q/41CVP*D2`	Signs in to queue 41, category `VP` (and date range 2).	Work one pile only.
3	—	Read and act: change, contact the client, rebook.	The reason the file is on the queue.
4	`QR`	Removes the open file from the queue and shows the next.	The item is handled.
5	`I`	Leaves the file on the queue (back to the bottom) and shows the next.	Not done yet.
6	`QP`	Goes back one file.	You moved on too quickly.
7	`QW`	Lists every queue this booking file is on.	It may wait on other queues too.
8	`R.AGT` then `QXE`	Adds the received field, ends the file and signs out; the file leaves the queue.	Changes saved, item finished.
9	`QXI`	Signs out and ignores the open file; it stays on the queue.	Stop without changing anything.
10	`QX`	Signs out of the queue.	Plain exit.
11	`QXER` · `QX+QEB/41`	Ends, signs out and shows the file again · signs out and puts the file on queue 41.	Handy endings.
12	`QR/41` · `Q/22+*IA`	Removes the file from this queue and queue 41 too · signs in showing only air segments.	Handy shortcuts.

Check it worked

QCT/22 after signing out: the files you removed are gone; the ones you ignored are still there.

Traps

QXE always needs a received field, even when Smartpoint fills one in automatically — add R. before ending.
QXE removes the file from the queue; QXI keeps it there. Pick on purpose.
QRQ/ALL takes a booking file off every queue in your PCC, but only from outside a queue.
QR/41+43+45: at most three extra queues in one entry.
An end-of-queue marker (QENDON / QENDOFF) can be switched on by second-level users, so you know when you have gone round once.
Emptying a whole queue (QFREE/B/41) is for second-level users and leaves no trace in the booking file's queue history.

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