How do I email the itinerary in Galileo?

EM sends the itinerary to the first email address, EMALL to all; ERM ends, redisplays and sends. ERMALL*ETR attaches the e-ticket receipts. Without autoreceive, add R. first.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
Not yet checked in a live office
Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

Use this card to send the client the itinerary from a Galileo booking file by email — after booking, after a change, or with the e-ticket receipts after issue.

Check first

Steps

#EntryWhat it doesWhy
1*EMShows the email addresses with their numbers.Pick who gets it.
2EMSends the itinerary to the first address.The usual send.
3EMALL · EM2 · EM1.3Sends to every address · address 2 · addresses 1 and 3.Several recipients, for example traveller and booker.
4ERMEnds the transaction, shows the file and sends to the first address.Save and send in one step after a change.
5ERMALLEnds, shows and sends to all addresses.Everybody gets the new version.
6ERMALL*ETRSame, with all e-ticket receipts attached.After ticketing: itinerary and receipts in one mail.
7ERM*LANG-PTSends the itinerary in Portuguese; other languages by their code.A client who prefers another language.
8NP.VTEMATTACH:ITNotepad line: attach itinerary and e-ticket as PDF to every email sent.:I itinerary only, :ITE adds an expense report.
9NP.VIEWTRIPNET · NP.VIEWTRIPITINHide fares · hide fares, payment and endorsements in the client's ViewTrip view.Corporate travellers who should not see prices.

In Smartpoint, #VT opens the booking in ViewTrip, the web page the client sees, so you can check it first. ELM sends and goes back to a name list (native screen only).

Check it worked

The send entry answers without an error; the email reaches the client with the flights, the itinerary remarks (RI.) and, if asked, the PDFs. Send one to yourself the first time.

Traps

Related

PNR (booking file) as a free PDF All free Galileo PDFs

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