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What is the received field (R.) in Galileo?

R. records who asked for the change, for example R.P (passenger) or R.NOVAK/AMRS; check it with *RV. Smartpoint autoreceive can fill it, but it is set per terminal, and a divide needs R. typed by hand.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
Not yet checked in a live office
Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

Use this card to fill the received field: who asked for the booking or the change you are about to save. Galileo wants it in every transaction before you end.

Steps

#EntryWhat it doesWhy
1R.PReceived from the passenger.The traveller asked for it.
2R.NOVAK/AMRSReceived from Mrs A Novak.Name the person when someone else books for the traveller (a secretary, a parent).
3R.AGTReceived from the agent.A change you make yourself, for example after a queue message.
4R.@KOVAC/MMR · R.@Changes · deletes the received item typed in this transaction.Fix a typo before you end.
5*RVShows the received field.Check before ending.

Autoreceive: Smartpoint can fill the field for you (Application Settings → Autoreceive). Then you do not need to type R. before ending.

Check it worked

*RV shows the text before you end.

Traps

  • Autoreceive belongs to the terminal, not to you. On another PC it may be off, and the end transact is refused until you type R..
  • Dividing a booking file needs R. typed by hand after DP, even with autoreceive on, and a received field again after filing the new file (Divide a booking file (take travellers out)).
  • Without autoreceive you must also add R. before a repeat entry (Repeat (copy) a booking file) and before emailing an itinerary (Email the itinerary (EM, ERM, ERMALL)).
  • The field takes 1–61 characters and holds one item.
  • Write who really asked — the field is the booking file's note of who requested a cancellation or a name change.

Related

PNR (booking file) as a free PDF All free Galileo PDFs

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