How do I put a PNR on a queue in Galileo (QEB)?

When

A booking file needs someone's attention — a colleague, the ticketing desk, another branch, or you on a later date. You put it on the right queue now, or set it to arrive there on a date.

Check first

Which queue your office uses for what (Pre-assigned queues — what lands on queues 0 to 25; 26-99 are your own).
QEB also ends the transaction, so the booking file must be complete enough to save (received field included).

Steps

#	Entry	What it does	Why
1	`QEB/41`	Ends the booking file and places it on your queue 41.	The normal hand-over.
2	`QEB`	Places it on your queue 1 (general).	Quick, no number needed.
3	`QEB/41+43`	Places it on queues 41 and 43.	Two teams need it.
4	`QEB/41CVPD2`	Places it on queue 41, category `VP`, date range 2.	Offices that sort by category.
5	`QEB/7XQ1/41`	Places it on queue 41 of branch 7XQ1.	Another office of your group.
6	`RB.20NOV/0900/Q41*CALL CLIENT RE SEATS`	Puts the file on queue 41 on 20 November at 09:00, with a note.	A reminder for later.
7	`RB.`	Review item for today at 07:00 on queue 12.	The defaults: today, 07:00, queue 12.
8	`QLMCB*CALLS BACK AFTER 3PM`	Puts it on the call-back queue (LMT) with a short note.	You left a message for the client.
9	`QUTC*TRY TOMORROW AM`	Puts it on the UTC queue with a short note.	You could not reach the client.
10	`NP.CHECK VISA FOR NOVAK` then `QEM`	Types a note and sends it to the general message queue.	A message rather than a booking file.

Check it worked

QW (with the file open) lists the queues it is on; *RB shows a review booking item.

Traps

QEB saves the booking file. Do not use it to "park" half-finished changes you may want to ignore.
The unable-to-contact queue brings the file back to the same queue after 180 minutes unless you set another time.
QEB/41 without a branch always means your own queue 41.
To take a file off every queue of your PCC: QRQ/ALL, from outside a queue.
A supervisory message goes with QES instead of QEM.

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